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Utah Transit Authority Boosts Productivity With Mobile Maintenance App

Posted by Patrice Farrell on Jul 21, 2016 11:41:20 AM

Transit Agency Streamlines Operations With Digital Supply Chain Platform

Utah Transit Authority (UTA) provides a public mass transportation system that includes a fleet of over a thousand vehicles from buses to locomotives covering a 1,600 square mile service area. On top of managing a diverse fleet, UTA must meet distinct requirements from vehicle maintenance and facilities upkeep to tracking parts and time.

Data integrity is crucial to meeting regulatory requirements and safely getting Utah residents from point A to point B on time. To provide services more efficiently, UTA needed to improve data integrity in tracking work orders.

UTA opted to automate—and optimize—the work order process. The agency chose DSI’s Digital Supply Chain Platform™ to streamline work orders with a mobile app. James Baxter, manager of maintenance administration at UTA said, “In about six months we rewrote, turned around and deployed from our original concept and did away with the manual maintenance time entry system. It was all about data entry—filtering at the front end to prevent errors on the backend.”

Some of the benefits UTA experienced include the following:
  • Streamlined work orders with point and click interface
  • Reduced errors by eliminating manual data entry
  • Saved time, labor and parts by enabling predictive maintenance
  • Gained self-sufficiency to design and build more apps

Built to simplify the work order process for busy mechanics, the app automatically propagates data to multiple locations with one click. “DSI helps us streamline and error-proof on the front end so we can filter the data and make it as error-free as possible before it goes into the system, at the same time giving our mechanics more time to work, rather than be data entry clerks,” Baxter said.

UTA didn’t stop at optimizing work orders. The Digital Supply Chain Platform gives the agency the flexibility and self-sufficiency to solve other business challenges. “If you have a platform when you’re thinking of these ideas, you can create them. You can do them. You’re in control of your own destiny,” Baxter said.

Learn more about how UTA is driving efficiency throughout its operations with the Digital Supply Chain Platform. Read the full success story.

Topics: digital supply chain platform, field service, Success Stories, success story

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