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Is Your Retail Business Ready to Thrive in an Omni-Channel Environment?

Posted by Patrice Farrell on Nov 19, 2014 3:34:01 PM

The customer benefit is clear: the convenience of shopping from home and the instant gratification of picking up just what you wanted from a nearby store, rather than hunting around—wasting time and energy—for the right product in the right size, color, etc. And the business benefit? Happy customers are good for business—and in the digital economy, a happy customer is one whose shopping experience has been transparent, flexible and most of all, convenient.

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Topics: business technology, digital supply chain, dsi, mobile supply chain, mobility, multi-channel shopping, omni-channel, retail, RFID

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