Rally House, a national sports apparel and gift store, specializes in immersing customers in hometown pride. The rapidly growing company creates a local experience by stocking products for the college and professional teams in that area. To serve more customers nationwide, Rally House needed to streamline operations to meet customer demand, including e-commerce and cross channel.
Rally House’s first step toward scalability was in implementing NetSuite to take their business to the cloud. While operating in the cloud frees Rally House from keeping servers and a large IT team to maintain them, the company still had room for improvement. With stores all over the country, multiple warehouses and growing e-commerce business, Rally House identified warehouse management as a top priority.
Rally House found a flexible, scalable solution in DSI. They chose the DSI Digital Supply Chain Platform™ (DSCP), a Built for NetSuite verified SuiteApp to build persona-based, device agnostic apps that extend warehouse management capabilities across the supply chain.
Rally House now has a solution that can meet their growing e-commerce fulfillment needs. “What we found is DSI’s been able to do everything that we thought they could do and more,” Liebert said. “The best part of their digital supply chain solution for us is the ability to customize it based on our needs.”
The mobile-first solution expands NetSuite capabilities, allowing the company to get even more value from the system. The solution increases accuracy and efficiency with configurable apps personalized to Rally House’s business rules and roles.
- Less than 90-day implementation
- Processing twice as many orders with the same number of people
- Ship-to-store customer visibility
- Browser-based label design and printing
To hear more about what Rally House achieved—and see what’s next in their digital supply chain journey—read the full success story.
Or, watch the video below!